/* Chatty: segue o DESIGN.md do StudyOS (painel claro, uma cor de ação, Sora/Outfit/Plus Jakarta Sans). */
:root {
  color-scheme: light;
  --bg: #f9fafb; --surface: #fff; --surface-2: #f6f7f9; --surface-3: #eef0f3;
  --border: rgba(0,0,0,.0625); --line: #e3e7ec; --line-in: #eef0f3; --border-hover: #d3d9e3;
  --title: #1f2328; --strong: #313435; --ui: #4f5559; --muted: #5d6369; --faint: #646a70;
  --blue: #2196f3; --blue-hover: #42a5f5; --blue-ink: #1565c0; --blue-deep: #0d47a1; --blue-pale: #e3f2fd; --blue-soft: #f3f8fd;
  --ok-ink: #388e3c; --ok-bg: #e8f5e9; --err-ink: #b3261e; --err-bg: #ffebee; --warn-ink: #805700; --warn-bg: #fff8e1;
  --f-head: "Sora", system-ui, sans-serif; --f-ui: "Outfit", system-ui, sans-serif; --f-text: "Plus Jakarta Sans", system-ui, sans-serif;
}
* { box-sizing: border-box; }
html { font-size: 14px; }
body { margin: 0; background: var(--bg); color: var(--ui); font: 400 14px/1.5 var(--f-text); letter-spacing: .2px; }
.hidden { display: none !important; }
.sr { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); }
.muted { color: var(--muted); }
.err { color: var(--err-ink); min-height: 1.2em; margin: 0; }
h1, h2, h3 { font-family: var(--f-head); font-weight: 600; color: var(--title); margin: 0; }
h2 { font-size: 17px; margin-bottom: 12px; }
h3 { font-size: 14px; margin-bottom: 10px; }
code { background: var(--surface-2); padding: 1px 6px; border-radius: 4px; word-break: break-all; }
:focus-visible { outline: 2px solid #0d6efd; outline-offset: 2px; }
svg { width: 18px; height: 18px; fill: none; stroke: currentColor; stroke-width: 1.8; stroke-linecap: round; stroke-linejoin: round; flex: none; }

/* login */
.login { min-height: 100vh; display: grid; grid-template-columns: 1fr; }
.login-art { display: none; }
.login-side { display: grid; place-items: center; padding: 16px; background: var(--surface); }
.login-card { width: min(360px, 100%); display: grid; gap: 14px; }
.login-card h1 { font-size: 22px; }
.login-card .muted { margin: -8px 0 4px; }
@media (min-width: 992px) {
  .login { grid-template-columns: 1fr 1fr; }
  .login-art { display: grid; place-content: center; justify-items: center; gap: 20px; background: radial-gradient(circle at 50% 40%, #21184d, #070b1f 70%); color: #dfe6ff; padding: 40px; text-align: center; }
  .login-art p { font: 500 18px/1.5 var(--f-head); max-width: 340px; margin: 0; }
}
.brand, .sidebar-logo { display: flex; align-items: center; gap: 10px; font: 700 18px var(--f-head); color: var(--title); }

/* estrutura */
.sidebar { position: fixed; inset: 0 auto 0 0; width: 280px; background: var(--surface); border-right: 1px solid var(--border); z-index: 20; display: flex; flex-direction: column; transition: transform .2s; }
.sidebar-logo { height: 65px; padding: 0 20px; border-bottom: 1px solid var(--border); }
.side-menu { display: grid; gap: 2px; padding: 12px; }
.side-menu button { display: flex; align-items: center; gap: 12px; min-height: 44px; padding: 0 14px; border: 0; background: none; border-radius: 6px; color: var(--ui); font: 500 15px var(--f-ui); cursor: pointer; text-align: left; transition: background .15s, color .15s; }
.side-menu button:hover { background: var(--surface-2); }
.side-menu button.active { background: var(--blue-soft); color: var(--blue-deep); }
.side-menu button.active svg { color: var(--blue); }
.page { margin-left: 280px; min-height: 100vh; }
.top { height: 65px; display: flex; align-items: center; gap: 12px; padding: 0 20px; background: var(--surface); border-bottom: 1px solid var(--border); position: sticky; top: 0; z-index: 10; }
.acct { margin-left: auto; }
.acct select { min-width: 200px; }
.icon-btn { display: none; border: 0; background: none; width: 44px; height: 44px; border-radius: 6px; cursor: pointer; color: var(--ui); place-items: center; }
.scrim { display: none; }
main { padding: 20px; max-width: 1720px; animation: fade .2s; }
@keyframes fade { from { opacity: 0; } }
@media (max-width: 991px) {
  .sidebar { width: 250px; transform: translateX(-100%); }
  .sidebar.open { transform: none; box-shadow: 0 8px 24px #0003; }
  .scrim.open { display: block; position: fixed; inset: 0; background: #0004; z-index: 15; }
  .page { margin-left: 0; }
  .icon-btn { display: grid; }
  .acct select { min-width: 0; max-width: 46vw; }
}
@media (prefers-reduced-motion: reduce) { * { transition: none !important; animation: none !important; } }

/* cabeçalho de tela */
.page-header { margin-bottom: 24px; }
.eyebrow { font: 500 13px var(--f-ui); color: var(--blue-ink); margin-bottom: 4px; min-height: 0; }
.page-header h1 { font-size: clamp(22px, 2.1vw, 27px); line-height: 1.25; }
.page-header p { font-size: 15px; line-height: 1.6; max-width: 70ch; color: var(--muted); margin: 6px 0 0; }

/* cartões */
.card { background: var(--surface); border: 1px solid var(--border); padding: 20px; }
.grid { display: grid; gap: 20px; }
.card.grid { gap: 14px; align-content: start; }
.kpis { grid-template-columns: repeat(auto-fit, minmax(170px, 1fr)); }
.kpi .v { font: 600 28px/1.2 var(--f-head); color: var(--strong); font-variant-numeric: tabular-nums; }
.kpi .l { color: var(--muted); font-size: 13px; margin-top: 4px; }
.two { grid-template-columns: 1fr; }
@media (min-width: 992px) { .two { grid-template-columns: 1fr 1fr; align-items: start; } }

/* campos */
label, .field { display: grid; gap: 6px; font: 500 14px var(--f-ui); color: var(--strong); }
input, select, textarea { font: 400 14px var(--f-text); color: var(--strong); background: var(--surface); border: 1px solid #ced4da; border-radius: 6px; padding: 8px 10px; width: 100%; min-height: 34px; transition: border-color .15s, box-shadow .15s; }
input:focus, select:focus, textarea:focus { outline: none; border-color: #86b7fe; box-shadow: 0 0 0 4px #0d6efd40; }
input::placeholder, textarea::placeholder { color: var(--faint); }
textarea { min-height: 76px; resize: vertical; line-height: 1.5; }
textarea.code { font-family: ui-monospace, Consolas, monospace; font-size: 13px; min-height: 420px; }
.row { display: flex; gap: 12px; flex-wrap: wrap; align-items: end; }
.row > * { flex: 1 1 180px; }
.row > .btn, .row > a.btn { flex: 0 0 auto; }
.check { display: flex; align-items: center; gap: 8px; }
.check input { width: 18px; min-height: 18px; }

/* botões: texto preto sobre o azul (contraste) */
.btn { display: inline-flex; align-items: center; justify-content: center; gap: 6px; min-height: 34px; padding: 0 14px; border: 1px solid #ced4da; background: var(--surface); color: var(--muted); border-radius: 6px; font: 500 14px var(--f-ui); cursor: pointer; text-decoration: none; transition: background .15s, border-color .15s; }
.btn:hover { border-color: var(--border-hover); background: var(--surface-2); }
.btn.primary { background: var(--blue); border-color: var(--blue); color: #000; }
.btn.primary:hover { background: var(--blue-hover); border-color: var(--blue-hover); }
.btn.ghost { border-color: transparent; background: none; }
.btn.small { min-height: 30px; padding: 0 10px; font-size: 13px; }
.btn.danger { color: var(--err-ink); }

/* funil */
.funnel { display: grid; gap: 10px; }
.bar { display: grid; grid-template-columns: minmax(110px, 190px) 1fr 44px; gap: 10px; align-items: center; }
.bar .track { background: var(--surface-3); height: 10px; border-radius: 2px; overflow: hidden; }
.bar .fill { background: var(--blue); height: 100%; border-radius: 2px; }
.bar .n { text-align: right; font: 600 14px var(--f-head); color: var(--strong); font-variant-numeric: tabular-nums; }

/* selos: fundo pálido, texto escuro, com rótulo escrito */
.pill { display: inline-block; padding: 2px 8px; border-radius: 6px; font: 700 13px var(--f-text); background: var(--surface-3); color: var(--strong); white-space: nowrap; }
.pill.novo, .pill.em_triagem { background: var(--blue-pale); color: var(--blue-deep); }
.pill.quente { background: var(--err-bg); color: var(--err-ink); }
.pill.morno { background: var(--warn-bg); color: var(--warn-ink); }
.pill.agendado, .pill.fechado { background: var(--ok-bg); color: var(--ok-ink); }

/* leads */
.list { display: grid; gap: 10px; }
.lead { display: grid; grid-template-columns: 1fr auto; gap: 4px 12px; padding: 14px 16px; cursor: pointer; transition: border-color .15s; }
.lead:hover { border-color: var(--border-hover); }
.lead strong { font: 600 15px var(--f-ui); color: var(--strong); }
.lead .meta { color: var(--muted); font-size: 13px; }

/* conversa */
.chat { display: flex; flex-direction: column; gap: 8px; max-height: 60vh; overflow-y: auto; padding: 12px; background: var(--surface-2); border: 1px solid var(--line-in); }
.msg { max-width: 84%; padding: 9px 13px; border-radius: 14px; white-space: pre-wrap; word-break: break-word; font-size: 14px; }
.msg.in { align-self: flex-end; background: var(--blue-pale); color: var(--blue-deep); border-bottom-right-radius: 4px; }
.msg.out { align-self: flex-start; background: var(--surface); border: 1px solid var(--line); color: var(--strong); border-bottom-left-radius: 4px; }
.msg.public { align-self: center; background: none; border: 1px dashed var(--border-hover); color: var(--muted); font-size: 13px; }
.msg a { color: #0f9aee; }
.qr { display: flex; gap: 6px; flex-wrap: wrap; align-self: flex-start; }
.qr button { border: 1px solid var(--blue); color: var(--blue-deep); background: var(--surface); border-radius: 50rem; min-height: 32px; padding: 0 14px; font: 500 13px var(--f-ui); cursor: pointer; }
.qr button:hover { background: var(--blue-soft); }

/* editor de fluxo */
.step { border-left: 3px solid var(--blue); }
.step .type { font: 500 13px var(--f-ui); color: var(--blue-ink); }
.opts { display: grid; gap: 8px; grid-template-columns: repeat(auto-fill, minmax(150px, 1fr)); }

/* tabela */
table { width: 100%; border-collapse: collapse; }
th { font: 500 13px var(--f-ui); color: var(--muted); background: var(--surface-2); text-align: left; padding: 10px 12px; }
td { padding: 10px 12px; border-bottom: 1px solid var(--line-in); color: var(--strong); }

/* janela */
dialog { border: 0; border-radius: 6px; padding: 0; width: min(560px, calc(100vw - 32px)); background: var(--surface); box-shadow: 0 8px 24px #0003; }
dialog::backdrop { background: #0005; }
dialog .card { border: 0; }
@media (max-width: 767px) {
  dialog { margin: auto 0 0; width: 100vw; max-width: 100vw; max-height: 90vh; border-radius: 12px 12px 0 0; }
}

.toast { position: fixed; bottom: 16px; left: 50%; transform: translateX(-50%); background: var(--title); color: #fff; padding: 10px 16px; border-radius: 6px; opacity: 0; transition: opacity .2s; pointer-events: none; max-width: calc(100vw - 32px); font-family: var(--f-ui); }
.toast.show { opacity: 1; }

/* celular: toque de 44 px e campos de 16 px */
@media (max-width: 767px) {
  main { padding: 16px; }
  .top { padding: 0 12px; }
  .btn, .side-menu button { min-height: 44px; }
  input, select, textarea { font-size: 16px; min-height: 44px; }
  .bar { grid-template-columns: 110px 1fr 36px; }
}
.top-logo { display: none; }
@media (max-width: 991px) { .top-logo { display: block; } }
.login-art img { background: #fff; border-radius: 28px; padding: 8px; }

.google { gap: 10px; min-height: 42px; color: var(--strong); }
.google svg.g { width: 18px; height: 18px; }
.or { display: flex; align-items: center; gap: 10px; color: var(--faint); font-size: 13px; }
.or::before, .or::after { content: ""; flex: 1; height: 1px; background: var(--line); }
.side-menu { overflow-y: auto; flex: 1; }
.side-menu .sec { font: 500 12.5px var(--f-ui); color: var(--faint); padding: 14px 14px 4px; }
.side-menu .badge { margin-left: auto; background: var(--blue); color: #000; border-radius: 50rem; font: 600 12px var(--f-ui); padding: 1px 8px; }
.side-user { border-top: 1px solid var(--border); padding: 12px 20px; font-size: 13px; color: var(--muted); }
.side-user strong { display: block; color: var(--strong); font: 500 14px var(--f-ui); }
.inbox { display: grid; grid-template-columns: 1fr; gap: 20px; }
@media (min-width: 992px) { .inbox { grid-template-columns: 340px 1fr; align-items: start; } }
.conv { display: grid; grid-template-columns: 1fr auto; gap: 2px 10px; padding: 12px 14px; border-bottom: 1px solid var(--line-in); cursor: pointer; background: var(--surface); }
.conv:hover, .conv.sel { background: var(--blue-soft); }
.conv .who { font: 600 14px var(--f-ui); color: var(--strong); }
.conv .when { font-size: 12.5px; color: var(--faint); }
.conv .last { grid-column: 1 / -1; color: var(--muted); font-size: 13px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.conv-list { border: 1px solid var(--border); max-height: 70vh; overflow-y: auto; }
.msg .by { display: block; font-size: 12px; color: var(--faint); margin-top: 4px; }
.notice { border: 1px solid #cfe3f7; background: var(--blue-soft); color: #24425e; padding: 10px 14px; border-radius: 6px; font-size: 13px; }
.notice.warn { border-color: #f3dfa0; background: var(--warn-bg); color: var(--warn-ink); }
.perm-grid { display: grid; gap: 8px; grid-template-columns: repeat(auto-fill, minmax(240px, 1fr)); }
.tagchips { display: flex; gap: 6px; flex-wrap: wrap; }
.seg-steps { display: grid; gap: 10px; }
.seg-step { display: grid; grid-template-columns: 140px 1fr auto; gap: 10px; align-items: start; }
@media (max-width: 640px) { .seg-step { grid-template-columns: 1fr; } }